Responsibility

• Work with stakeholders to understand their requirements and create functional specifications.

• Analyze existing systems and processes to identify areas for improvement.

• Develop and maintain system design documents, including process flows and use cases.

• Collaborate with development teams to ensure solutions are designed and implemented according to specifications.

• Test and validate software solutions to ensure they meet requirements and are user-friendly.

• Provide support and training to end-users to ensure successful adoption of new systems.

• Develop and maintain documentation, including user manuals and training materials.